الميزات
لوحة التحكم
FlowAI
العمليات
صفحة التتبع
المزيد
إدارة شركات الشحن
الحالات
التكاملات
سير العمل
التقارير
With FlowOMS Cases, every issue stays exactly where it belongs. Support tickets can be created directly from any object — a shipment, product, or inbound delivery — and all communication is tracked in one place. No lost emails, no confusion, just clear collaboration between your 3PL and your clients.
Clients or staff can open a case right from the related object — a shipment, an inbound, or a product. The case automatically inherits all relevant data, so the support team instantly sees what it's about.
هذا النهج القائم على السياق يوفر الوقت ويمنع سوء الفهم ويضمن معالجة كل طلب بكفاءة ودقة.
All communication, attachments, and status changes are stored within the same interface — linked to the original object. Both your team and your clients can follow progress, respond, and close cases directly in FlowOMS.
It's support made transparent, structured, and perfectly integrated into daily operations.
يربط FlowOMS ونظام WMS الخاص بنا العمليات والبيانات وتواصل العملاء في نظام احترافي واحد.