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FlowAI — The AI That Works Inside Your Fulfillment Operation

Not a chatbot on the side. An embedded colleague that reads incoming requests, understands context from your logistics data, drafts responses, resolves routine cases autonomously, and escalates what needs human judgment. FlowAI transforms your platform from one that displays data into one that thinks and acts.

app.your3pl.com/flowai
Dashboard
Orders
FlowAI
Cases
Reports

What FlowAI does for your operation

Seven modules that transform your fulfillment platform from a tool that displays data into one that thinks, acts, and learns.

How we build AI for fulfillment

Human in Control

FlowAI amplifies, never replaces. Graduated autonomy with clear boundaries.

Full Transparency

Every action logged and explainable. No black box.

Safety First

Multi-layered safeguards prevent wrong actions. When in doubt, FlowAI asks.

Deeply Embedded

Lives inside the platform with access to real operational data. Answers are fact-based, not guessed.

Learns from Your Team

Gets better through your employees' work. Their knowledge is preserved and scaled.

Numbers from the System

When FlowAI talks about business metrics, numbers come from verified data. AI provides the language, never invented figures.

FlowAI in action

Real scenarios from daily fulfillment operations — automated end to end.

The Address Change
The Proactive Delay Notice
The Goods Receipt Notification
The Return Pattern
The Investor Report
The Automated Weekly Schedule
The Timed Delivery Slots
The Inbound Daily Plan
The Workforce Forecast
The Real-Time Replan
app.your3pl.com/flowai
Customer Email
info@alpine-sports.com
"Please change my delivery address for order #AS-20260524 to Bergstrasse 14, 6020 Innsbruck."
FlowAI
Address change detected
Order #AS-20260524 found
Draft reply ready
Approve & Send
Edit

Customer writes to change their delivery address. FlowAI matches the open order, drafts a confirmation, and corrects the address after approval. Seconds, not minutes.

app.your3pl.com/flowai
Shipment #SHP-88421
Picked up by DPDMon 09:14
In transit - Hub FrankfurtMon 18:30
Delayed - Customs holdDELAYED
FlowAI Auto-Message
"Your shipment #SHP-88421 is experiencing a delay due to customs processing. New estimated delivery: Thursday, May 29. We apologize for the inconvenience."
Send to customer
Edit

Shipment stuck at the carrier. FlowAI detects it from tracking data, informs the customer before they complain, with a realistic new ETA.

app.your3pl.com/flowai
Goods Received
Inbound #INB-3391 · Alpine Sports GmbH
Customer notified automatically
"Your goods have arrived at our warehouse and are now being stored. You'll receive a confirmation once processing is complete."
Sent · 2 min ago

Goods arrive at the warehouse. FlowAI notifies the customer automatically: "Your goods have arrived and are being stored."

app.your3pl.com/flowai
Return Rate by SKUAI Alert
SKU-11
SKU-22
340% ↑
SKU-4521
SKU-33
SKU-44
SKU-4521 (Glass Vase Set) returned 34 times in 10 days. Reason: "damaged". Likely packaging issue.

FlowAI notices an article is returned with "damaged" repeatedly. It flags the pattern — a packaging problem becomes visible before it gets expensive.

app.your3pl.com/flowai
Monthly Report · April 2026AI-Generated
12.4k
Orders
+12%
98.1%
On-Time
+2.3%
3.2%
Return Rate
-0.8%
Executive Summary
Revenue grew 12% month-over-month driven by new client onboarding. On-time delivery improved across all carriers. Return rate decreased following packaging updates to SKU-4521...

Monthly: FlowAI drafts a business report — narrative from AI, all metrics from verified system data. Management just reviews and approves.

app.your3pl.com/flowai
Shift Plan · Week 22AI-generated
Mon
Tue
Wed
Thu
Fri
M. Klein
06-14
M. Klein
06-14
M. Klein
06-14
M. Klein
14-22
M. Klein
14-22
A. Nowak
06-14
A. Nowak
14-22
A. Nowak
06-14
A. Nowak
06-14
A. Nowak
06-14
L. Weber
14-22
L. Weber
06-14
L. Weber
14-22
L. Weber
06-14
L. Weber
06-14
Confirmed by Team Lead

Monday morning, the shift plan for the week is ready — FlowAI built it from expected volume and available staff. The team lead confirms with one click.

app.your3pl.com/flowai
Before
Tuesday
Supplier A · 08:00
Supplier B · 08:30
Supplier C · 09:00
Supplier D · 09:00
Supplier E · 10:00
5 deliveries stacked
After (FlowAI)
Tue - Thu
Tue 08:00 · Supplier A
Tue 11:00 · Supplier B
Wed 08:00 · Supplier C
Wed 13:00 · Supplier D
Thu 08:00 · Supplier E
Evenly distributed

Five suppliers announce goods for Tuesday. FlowAI distributes them across Tuesday to Thursday, each gets their time slot, the warehouse stays in flow.

app.your3pl.com/flowai
Today's Inbound Plan
Monday, May 26 · 4 tasks
HIGH
INB-3391 · Alpine Sports
12 pallets · ~45 min
MED
INB-3402 · TechParts EU
6 pallets · ~25 min
MED
INB-3410 · FreshFoods
8 pallets · ~30 min
LOW
INB-3415 · StyleHouse
3 pallets · ~15 min

An inbound worker opens their morning view and sees the day's goods receipts, sorted by priority and estimated duration. No guessing, no idle time.

app.your3pl.com/flowai
8-Week Workforce Forecast
Capacity (12 FTE)
W19
W20
W21
W22
W23
W24
W25
W26
Hire 2 additional FTEs needed by Week 22

A chart shows projected volume for the next 8 weeks, with required capacity below — clearly marked when an additional hire is needed.

app.your3pl.com/flowai
Shift Replan · Today
Morning Shift 06:00 - 14:00
M. Klein
A. Nowak
SICK
L. Weber
FlowAI Replan Suggestion
Move T. Berger from afternoon (14-22) to morning (06-14) to cover A. Nowak's slot. Reassign afternoon packing to remaining team.
M. Klein
T. Berger
L. Weber
Apply replan
Modify

A team member calls in sick. FlowAI immediately suggests the best redistribution of the shift — no frantic phone calls, no chaos.

Eight Modules. One Intelligence.

FlowAI covers every dimension of fulfillment operations — from customer communication to workforce planning, from anomaly detection to strategic reporting. Not a collection of features, but one integrated intelligence that connects the dots across your entire operation.

Ready to put AI to work in your fulfillment operation?

See how FlowAI helps 3PLs resolve cases faster, notify customers proactively, and scale operations without scaling headcount.