Run Your 3PL Like a High-Performance Business
FlowOMS helps fulfillment providers optimize operations, reduce friction, and protect margins through automation, real-time insights, and intelligent workflows.
A single source of truth for daily fulfillment operations
The Operations module acts as the central control layer for all warehouse and fulfillment activities. Monitor order queues, inventory levels, picking and packing status, and overall throughput in real time. Managers gain full visibility into bottlenecks and performance, enabling faster decisions and efficient resource allocation across shifting order volumes
Full transparency, precise stock levels, and predictive inventory insights
FlowOMS Inventory gives 3PLs complete visibility into stock levels across all locations, SKUs, and clients in real time. It centralizes inventory data, tracks movements, and ensures accurate availability at every stage of the fulfillment process. With intelligent alerts and historical insights, teams can prevent stockouts, reduce overstocking, and improve planning reliability — even in high-volume, multi-client warehouse environments.
Full control over carriers, costs, and delivery performance
FlowOMS Carrier Management gives your customers a centralized way to manage all shipping carriers in one system. Compare rates, transit times, and delivery performance across regions and services. Gain transparency into shipping costs, identify inefficiencies, and make data-driven decisions when selecting carriers. This ensures reliable delivery, lower shipping costs, and scalable carrier setups — even with growing order volumes and international operations
Connect shops, systems, and carriers without manual work
FlowOMS Integrations seamlessly connect your e-commerce platforms, WMS, ERP, and carrier systems. Orders, inventory levels, shipment updates, and financial data sync automatically in real time. This removes manual data handling, reduces errors, and ensures that every system works with the same up-to-date information — enabling faster fulfillment and full operational transparency across your logistics stack.
Automate fulfillment workflows and eliminate repetitive tasks
With FlowOMS Workflows, 3PLs can automate recurring operational processes using clear, rule-based logic. Trigger actions based on events such as incoming orders, stock thresholds, or shipment delays. Automated notifications, task assignments, and system actions reduce manual effort and ensure consistent execution across teams — even as operations scale and customer requirements become more complex.
Advanced reporting for smarter operational decisions
Advanced Reports in FlowOMS transform operational data into actionable insights. Automatically generate inventory reports, forecasting data, stock value summaries, and compliance reports — without manual exports. Reports can be scheduled, shared, or integrated via API. This empowers 3PLs and their clients to anticipate shortages, optimize stock levels, and make confident, data-driven decisions.
Instant answers and actions through an intelligent chatbot
The FlowAI Chatbot brings artificial intelligence directly into daily operations. Users can query data, retrieve order or shipment details, and get guided assistance using natural language. This reduces support workload and speeds up decision-making for teams and clients alike. FlowAI helps users navigate complex systems intuitively — without searching through menus or reports.
Standardize complex logistics cases and special scenarios
The Cases module structures exception handling such as returns, damaged goods, customs issues, or priority shipments. Instead of ad-hoc solutions, teams follow predefined processes with clear steps and automated follow-ups. This ensures consistent handling, faster resolution times, and better communication — even in complex or high-pressure logistics situations.
A seamless, white-label tracking experience for end customers
The FlowOMS Tracking Page provides real-time shipment visibility under your client’s brand. Customers follow their delivery journey from warehouse to doorstep, with automated status updates and self-service address corrections. This reduces support tickets, increases transparency, and elevates the post-purchase experience — without relying on generic carrier tracking pages.
